Information We Collect

We collect your name, email address, phone number, shipping address, billing details, and order information to process your purchases and provide customer support.

How We Use Your Information

Your information is used to:

• Process orders
• Deliver products
• Provide customer support
• Send order updates
• Improve our services

Payment Security

All payments are processed through secure payment gateways. We do not store your card or banking details.

Data Protection

Your personal information is protected using industry-standard security measures and is never sold to third parties.

Cookies

Our website uses cookies to improve your browsing experience and analyze website performance.

Contact

For privacy-related questions, contact us:
Email: customercare.coco@gmail.com

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Disclaimer

Product Information

We strive to provide accurate product descriptions and specifications. Minor variations in appearance or packaging may occur.

Performance

Product performance may vary depending on room size, air quality, usage conditions, and maintenance.

Medical Disclaimer

Our air purifiers are designed to improve indoor air quality and are not intended to diagnose, treat, cure, or prevent any medical condition.

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Return & Refund Policy

Return Window

Returns are accepted within 7 days of delivery for eligible products.

Eligible Returns

Products must be unused, undamaged, and returned with original packaging and accessories.

Non-Returnable Items

Products damaged due to misuse, improper installation, or unauthorized repairs are not eligible for return.

Refund Process

Approved refunds are processed within 5–7 business days after inspection.

Damaged or Wrong Product

If you receive a damaged or incorrect item, contact us within 48 hours of delivery.

Return Support

Email: customercare.coco@gmail.com

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Terms & Conditions

Orders

All orders are subject to product availability and payment confirmation.

Pricing

Prices may change without prior notice.

Shipping

Estimated delivery times are indicative and may vary due to courier or location.

Warranty

Warranty applies only to manufacturing defects as mentioned on the product page.

Intellectual Property

All website content, images, logos, and designs are the property of COCO Air Purifier and may not be copied without permission.

Limitation of Liability

COCO Air Purifier shall not be liable for indirect or consequential damages arising from the use of its products.

Contact Us

Customer Support
customercare.coco@gmail.com

Bulk Order Enquiries
cocoairpurifier@gmail.com

Phone
+91 7863051739